My advice is to use a certified Teams device to enjoy the best audio quality.Īre you using any other Bluetooth peripherals? Check the settings for that. When using my sony's, everyone in the call can hear everything here in the room, and with a kid of 2, it can be loud ) It's not for the bad Bluetooth connection (because sometimes it works well), but it's for the microphone inside this headset as it isn't build to use as a communication device.
I'm using the Sony WH1000-XM3 for listening to music but always switch back to the Plantronics 8200 when joining a Microsoft Teams call. Of all, non-supported Bluetooth devices without dongles can give audio quality issues using it with Microsoft Teams (but also with Skype for Business), that's why Microsoft selected some products from vendors that are certified for Teams.
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